Please read the following terms and conditions carefully. Your enrollment in the program requires your acceptance of these conditions.

Tuition Fee

Tuition fees quoted on this website and all price quotes via email or telephone include Resident Student Tuition Discount (for students residing in accommodation owned or managed by Coeur de France) unless we state otherwise in writing.
Discounts: Discounts are exclusively for Resident Students (students staying in Coeur de France accommodation). Discounts include, but are not limited to: Resident Program Discount, Multiweek Program Discount. Fees quoted on the website include the Resident Program Discount, therefore, non-resident students should add 150 euros per week (per student) to the fees quoted on the website. Resident Student Tuition Discount may or may not be cumulative with certain other discounts (your price quote will specify this); all other discounts are not. Special promotional discounts are not cumulative. Special promotional discounts are not retroactive to already registered and confirmed programs. There will be no classes on French public (“bank”) holidays. For private courses only (One to One, Children’s One to One, 2:1, Family), class time will be made up or fee adjusted. Coeur de France is closed 2 weeks every year for the Christmas holidays (approximately December 20 through January 1).

Registration, Books and Materials Fee

There is an 115 euro fee per person for registration, books and materials. If your program includes progressing to a higher level (e.g., Beginner to Intermediate), additional books cost 60 euros.

Accommodation Reservations

We will contact you with details regarding your choice of accommodation. Weekly accommodation in self catering apartments is based on Saturday arrival and departure.

Confirmation

Resident Students (residing in Coeur de France accommodation): Coeur de France will contact you regarding a confirmation deposit (prepayment) of 50% of your total program fees (tuition + accommodation). The balance of fees is due 60 days prior to your arrival. If you are registering less than 60 days prior to arrival, the total amount is required to confirm the program.

Non Resident Students (i.e, students not residing in Coeur de France accommodation): 100% payment is required to confirm your program.

Payment Methods

Coeur de France will provide you with a payment link for secure payment of deposit and fees online (MasterCard and Visa) or by wire transfer. Please note: Due to demand the payment links are valid for 48 hours only.

Final payment is due 60 days prior to arrival. PLEASE NOTE: A late charge of 10 euros per day (starting on the 3rd day after due date) will be applied to the balance due. If the balance due is not received within 7 days following the due date, the reservation will be cancelled, no refund of the deposit is possible and your space is offered to students on our waiting list.

Postponement, Cancellation and Refund Policy

Coeur de France complies with the French Government Ordonnance n° 2020-315 decreed on March 25 2020. Our current policy continues to be based on that Ordonnance with some changes (to keep current of the evolving pandemic situation), and remains in effect until further notice.

CANCELLATION

Situation A: You are prevented from attending due to a government (your country or France) travel prohibition or lock downs (note: this does not include a recommendation or advisory).

  • Coeur de France will waive the cancellation fee.
  • Coeur de France will provide you with a credit of 100% of fees paid valid for 18 months from the date of the notice of cancellation. 
  • If you do not use the credit within that 18 month validity period, 100% of your fees paid will be refunded (no cancellation fee) at the end of the 18 month period.

When you use the credit: 

  • It may be used for any program and accommodation available at Coeur de France. 
  • If you choose a program/accommodation costing more than the credit, you are responsible for the difference and payment of that difference is required to confirm the new program/accommodation and dates.
  • If the cost is the same or less than the original program and there is an outstanding balance of fees due that wasn’t paid prior to your cancellation/postponement of your original program/accommodation, payment is due in order to confirm the new program/accommodation.
  • If you choose a program/accommodation costing less than the credit, the balance of the credit remains available to you until the end of the 18 month credit validity period. If by the end of the 18 month credit validity period you still have a balance available to you, that balance will be refunded.

Situation B: You voluntarily choose to cancel your program / accommodation despite an absence of government (your country or France) travel prohibitions / lockdowns.

If you notify Coeur de France 30 days or more prior to arrival date:

  • Coeur de France will provide you with a credit of 50% of fees paid valid for 18 months from the date of the notice of cancellation. 
  • If you do not use the credit within that 18 month validity period, 50% of your fees paid will be refunded at the end of the 18 month period.

Note: No refund or credit is possible if you notify Coeur de France less than 30 days prior to your arrival date.

POSTPONEMENT

If you prefer to postpone your program and accommodation for any reason (including travel restrictions or advisories) and you notify Coeur de France 30 days or more prior to your arrival date:

  • Coeur de France will waive the 100 euros Change of Program fee (one time only).
  • Coeur de France will provide you with a 100% credit of fees paid valid for 18 months from the date of your notification to postpone.
  • You have 18 months from your notification date to reschedule your program/accommodation. The new program/accommodation start date must be within 18 months of your postponement notification date. Any fees due, after use of your credit, must be paid in order to confirm the new program/accommodation.
  • If you do not use the credit within the 18 month credit validity period, 100% of your fees paid will be refunded (no cancellation fee) at the end of the 18 month period.

Note: No refund or credit is possible if you notify Coeur de France less than 30 days prior to your arrival date.

Insurance

SARL Coeur de France, its employees and agents will not be held responsible for any losses, damages, or injuries caused during any program or extra-curricular activity. The student/client is solely responsible for his/her own health, accident, liability, travel, cancellation and personal insurance. Student/clients are advised to obtain all appropriate travel, medical and cancellation insurance in their country of origin before departure.

Use of Image

Coeur de France may video or photograph students on courses or extra-curricular activities and use these videos and photographs on its promotional materials (website, brochures, video, etc). By accepting our terms and conditions, the student expressly authorizes Coeur de France to publish images for a limited period of 15 years after the initial publication of the photograph or video. In case of refusal of dissemination, student should inform Coeur de France in writing.

Data Protection

Coeur de France collects and processes data to manage student registration and follow up. This data is reserved for internal use only. French data protection law (January 6 1978 amended in 2004) gives you the right to access and rectify your personal information and you can exercise this right by writing to office@coeurdefrance.com.

Number of Students

Maximum number of students in Group class is 8. In rare cases, an exception may be made for 1 additional student per Group. Under-enrollment: If 2 students are enrolled in a particular Group class, the class will meet for 17 hours per week; if 1 student, 14 hours per week.

Your obligations

Once a program has started (or the student has arrived for Coeur de France accommodation), the program is considered completed and no refund or credit is possible.

The student/client is required to observe program regulations. Any person whose attitude is determined by Coeur de France to be disruptive or incompatible with Coeur de France may be expelled from the school without reimbursement.

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